Shipping and Returns
Shipping
We ship from New Jersey via USPS and UPS.
Domestic shipping rates:
- Flat rate: $5.95 on orders under $125
- Free shipping on orders $125 and up
- Currently shipping within the U.S. only
Processing time:
- Personalized items are made-to-order and ship in 7–10 business days
- Non-personalized items ship within 2–3 business days
Transit time:
- Once shipped, expect 2–5 business days in transit depending on your location
Order tracking: You'll receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for tracking to update with the carrier.
Returns & exchanges
Personalized & custom items: all sales final. Because every personalized item is made just for you (your name, your photos, your colors) we can't accept returns or exchanges. Please double-check your spelling and customization details before checking out.
Apparel (non-personalized): all sales final. We keep prices low and inventory tight, so all apparel is final sale. Please review the size guide before ordering.
Damaged or defective items: If your order arrives damaged or with a manufacturing defect, we'll make it right. Email us at
Shipping
We ship from New Jersey via USPS and UPS.
Domestic shipping rates:
- Flat rate: $5.95 on orders under $125
- Free shipping on orders $125 and up
- Currently shipping within the U.S. only
Processing time:
- Personalized items are made-to-order and ship in 7–10 business days
- Non-personalized items ship within 2–3 business days
Transit time:
- Once shipped, expect 2–5 business days in transit depending on your location
Order tracking: You'll receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for tracking to update with the carrier.
Returns & exchanges
Personalized & custom items: all sales final. Because every personalized item is made just for you (your name, your photos, your colors) we can't accept returns or exchanges. Please double-check your spelling and customization details before checking out.
Apparel (non-personalized): all sales final. We keep prices low and inventory tight, so all apparel is final sale. Please review the size guide before ordering.
Damaged or defective items: If your order arrives damaged or with a manufacturing defect, we'll make it right. Email us at
Shipping
We ship from New Jersey via USPS and UPS.
Domestic shipping rates:
- Flat rate: $5.95 on orders under $125
- Free shipping on orders $125 and up
- Currently shipping within the U.S. only
Processing time:
- Personalized items are made-to-order and ship in 7–10 business days
- Non-personalized items ship within 2–3 business days
Transit time:
- Once shipped, expect 2–5 business days in transit depending on your location
Order tracking: You'll receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for tracking to update with the carrier.
Returns & exchanges
Personalized & custom items: all sales final. Because every personalized item is made just for you (your name, your photos, your colors) we can't accept returns or exchanges. Please double-check your spelling and customization details before checking out.
Apparel (non-personalized): all sales final. We keep prices low and inventory tight, so all apparel is final sale. Please review the size guide before ordering.
Damaged or defective items: If your order arrives damaged or with a manufacturing defect, we'll make it right. Email us at shopstaywildnj@gmail.com within 7 days of delivery with:
- Your order number
- A photo of the issue
- A brief description
We'll send a replacement or issue a refund as quickly as possible.
Lost or stolen packages: Once we hand off to the carrier, we can't be responsible for lost or stolen packages. We'll do our best to help you file a claim with the carrier.
Questions?
Reach us at shopstaywildnj@gmail.com and we'll get back to you within 1 business day.
within 7 days of delivery with:
- Your order number
- A photo of the issue
- A brief description
We'll send a replacement or issue a refund as quickly as possible.
Lost or stolen packages: Once we hand off to the carrier, we can't be responsible for lost or stolen packages. We'll do our best to help you file a claim with the carrier.
Questions?
Reach us at [YOUR EMAIL] and we'll get back to you within 1 business day.
within 7 days of delivery with:
- Your order number
- A photo of the issue
- A brief description
We'll send a replacement or issue a refund as quickly as possible.
Lost or stolen packages: Once we hand off to the carrier, we can't be responsible for lost or stolen packages. We'll do our best to help you file a claim with the carrier.
Questions?
Reach us at shopstaywildnj@gmail.com and we'll get back to you within 1 business day.